Position Details: Fixed Term until December 2027 | Full time Higher Education Officer Level 4 | $76,140 - $82,119 p.a. Location: Arrernte - Alice Springs

About the Role

As the Facilities Support Officer, you will play a key role in supporting the day-to-day operations of the Rural and Remote Health (RRH) team based in Alice Springs.

Key responsibilities include:

- Providing responsive facilities and accommodation support to ensure the smooth operation of the Alice Springs campus and student accommodation properties.
- Acting as the first point of contact for staff, students, visitors and contractors, delivering professional assistance and resolving enquiries efficiently.
- Coordinating contractor activities, maintenance requests, bookings and campus resources, including vehicles, bicycles and meeting spaces.
- Supporting student wellbeing and campus operations through practical on-site assistance, health and safety activities, and participation in an on‑call roster.

The role also includes participation in an on‑call roster, with some after‑hours and weekend work required to support campus operations and student wellbeing.

By providing responsive facilities, accommodation and wellbeing support, the role helps create a safe, welcoming and supportive environment that enables students, staff and visitors to thrive while strengthening the University’s impact across rural and remote communities.

About You

You are a proactive and customer‑focused administrator who enjoys working in a hands‑on environment and building positive relationships with a diverse range of stakeholders. You are highly organised and adaptable, effectively managing competing priorities while delivering responsive support to staff, students and visitors.



You bring strong communication and problem‑solving skills, along with the initiative to work independently and collaboratively to ensure campus operations run smoothly. You have demonstrated organisational skills, with the ability to prioritise workloads, meet deadlines and exercise sound judgement in a fast‑paced environment. You possess strong communication and interpersonal skills, with the ability to build effective working relationships with students, staff, contractors and community stakeholders. You have a commitment to delivering high‑quality customer service and practical support, coupled with effective problem‑solving capabilities and a proactive approach. Experience using administrative systems and Microsoft Office applications, along with the ability to work collaboratively across teams to achieve shared outcomes, is required.

Prescribed Conditions for Employment

- A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required before commencing in this position.
- You may be required to provide evidence that you are up-to-date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy.
- This position involves child-related work and is assessed as requiring a Working with Children Clearance/Ochre Card (Ochre Card).

Commitment to Diversity and Inclusion

- Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently.
- The University encourages applications from Aboriginal and Torres Strait Islander peoples and demonstrates its commitment to the Reconciliation Action Plan and Indigenous Workforce Strategy.

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📌 Facilities Support Officer (Alice Springs)
🏢 01 Flinders University
📍 Alice Springs