Overview

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not "just a job", it's an opportunity for tech‑curious problem solvers to build a meaningful career within an iconic Aussie brand. The role is dedicated to helping customers connect faster, better, and smarter.

To ensure you are at the top of your game, you will be continually trained on the latest cutting‑edge tech and gadgets. Your knowledge, progressive sales approach, and consultative service superpowers will enable you to support and provide solutions for our customers.

Benefits

- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17,000 learning programs
- Team performance‑based rewards and recognition programs
- Benefits Your Way – Telstra

Locations

- Morayfield
- Brisbane Icon
- Mt Gravatt
- Toowong
- Indooroopilly
- Carindale
- Beenleigh
- Capalaba
- Sunnybank
- Victoria Point
- Brown Plains
- Loganhole
- Jimboomba
- Bribie Island
- Northern Lakes
- Strathpine
- Chermside
- Brookside

Job Details

- Casual, Part‑Time,



and Full‑Time roles available
- Store hours vary – search your store

Qualifications

- Ability to build a connection with a variety of current and existing customers
- Apprentice to develop customised solutions for customers quickly
- Drive to reach (and exceed!) sales targets and KPIs
- Hunger to learn and grow within the role (and beyond!)
- Positive and resilient approach to customer service within a busy environment
- Experience in a customer‑facing role

EEO Statement

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

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📌 Telstra Retail: Customer Service & Sales Consultant (Brisbane City)
🏢 Telstra
📍 Brisbane City