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Head Of Tech Sales APAC at Hamilton Barnes

Do you want to work for a leading Managed Service Provider?

We are currently in search of a Level 2/L3 Network Engineer specialising in Cisco technologies!

As a Network Engineer, your role involves offering daily operational assistance to the company. You'll address second level faults primarily related to Cisco products, showcasing your problem-solving skills and ensuring customer satisfaction.

Key Responsibilities:

- Troubleshoot and resolve network issues, including routing, switching, wireless, and voice systems.
- Address and escalate client requests promptly.
- Offer assistance both onsite and remotely as needed.
- Offer guidance and mentorship to junior L1 engineers.




- Participate in an on-call rotation for after-hours support.

Skills & Experience:

- Proficiency in Network Configuration on Cisco .
- Proficient in Cisco , Fortinet , and Meraki .
- Proficient with Microsoft , Windows , SharePoint , and Office 365 .
- Proficiency in networking concepts, including routers and switches.
- Hold Industry certifications e.g (Cisco/Fortinet).
- Must have MSP Experience.

If this role seems of interest, please respond to this listing, or email: so we can arrange a follow-up call!

Seniority Level

Mid-Senior level

Employment Type

Full time

Job Function

IT Services and IT Consulting

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📌 Support Technician (Sydney)
🏢 Hamilton Barnes
📍 Sydney