Datacom is seeking a Contact Centre Manager in Australia to lead a tight-knit BPO contact centre team, ensuring readiness, continuity, and exceptional customer outcomes. You will drive engagement, coach Team Leaders, analyze performance data, and deliver regular updates to senior stakeholders.
You will be accountable for implementing scalable SOPs, managing change, and maintaining high standards of time management, communication, and problem-solving to support operational excellence and
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📌 Remote BPO Contact Centre Leader | Coach & Ops Strategy (Tea Tree Gully)
🏢 Datacom
📍 Tea Tree Gully
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