MedicalJobsAustralia.com Technical Support Officer Replacement Job no: Work type: Full time Located in: Adelaide CBD Categories: Administration, Business and Management Central Adelaide Local Health Network Statewide - SA Pathology ASO2 $66,442 to $69,504 p.a + Superannuation & Salary Sacrifice Benefits SA, Adelaide 5000 Full Time, Permanent Role

About the role

As a Technical Support Officer, you'll be the first point of contact for ICT support across SA Pathology, providing friendly, responsive and professional assistance to a diverse range of users. You'll receive and manage support requests, troubleshoot technical issues where possible, route more complex enquiries to the appropriate teams, and provide a high-quality enquiry service that helps keep essential pathology services running smoothly. Working as part of a supportive ICT team, you'll use your technical knowledge and customer service skills to resolve issues efficiently while delivering a positive experience for every client. This is an excellent opportunity for someone who enjoys solving problems, working in a fast-paced environment and making a meaningful contribution through reliable technical support.

About You

- Experience supporting Microsoft Windows, Microsoft Office and Active Directory
- Solid customer service, communication and problem-solving skills
- Ability to prioritise workloads and resolve ICT issues with minimal supervision
- Knowledge of computer security, change control and network fundamentals

About us

Statewide Clinical Support Services (SCSS)



is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

- Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
- Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
- Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.
- Diversity and inclusion: Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries to: Pete Holley, Senior Infrastructure Manager Phone: E-mail:

Application Closing Date 11:55 pm Friday 24th July 2026

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