Our client is a rapidly growing international youth travel brand operating across Australia, the UK and North America.

With a strong online presence and a passionate customer base, they specialise in delivering life-changing travel and lifestyle experiences to thousands of customers globally. Continued growth has created an opportunity for an experienced Sales Team Manager to lead a high-performing team from their Melbourne CBD headquarters.

This is an excellent opportunity for a commercially focused people leader who enjoys developing talent, driving accountability and delivering strong revenue outcomes.

The Role

Reporting directly to the Chief Operating Officer, you will lead a team of 12 sales consultants responsible for guiding customers through a highly consultative sales journey.

This is a hands‑on leadership position where your ability to coach, motivate and develop a results-driven culture will be critical to success.

You will be responsible for driving revenue performance, improving sales effectiveness and ensuring your team consistently delivers exceptional customer experiences.

Key Responsibilities

- Lead, coach and develop a team of 12 sales consultants
- Drive team performance against sales and revenue targets
- Monitor KPIs, conversion metrics and individual productivity
- Conduct regular one‑on‑one coaching sessions and performance reviews
- Develop structured improvement and development plans
- Manage escalated customer issues and complex sales situations
- Identify opportunities to improve sales processes and efficiencies
- Provide regular reporting and performance insights to senior leadership




- Build a high‑performing culture focused on accountability, growth and results

About You

To be successful in this role, you will bring:

- Experience leading a sales‑focused team of 8+ direct reports
- A proven track record of achieving and exceeding revenue targets
- Strong coaching, mentoring and performance management skills
- Confidence managing both high performers and underperformance
- A commercial mindset with strong business acumen
- Experience analysing sales performance data and KPIs
- Exceptional communication and stakeholder management skills
- A resilient, energetic and results‑oriented leadership style

Experience in travel, hospitality, contact centres, membership sales, education, recruitment or other high‑volume sales environments will be highly regarded.

What's On Offer

- Realistic first year OTE of circa $120,000
- Hybrid working arrangement (3 days office / 2 days WFH)
- Modern Melbourne CBD offices
- Birthday leave
- Additional travel‑related benefits
- Work-from-anywhere flexibility
- Strong career progression opportunities
- Supportive leadership team with direct executive exposure
- A fast‑paced, high‑growth and energetic culture

Why This Chance?

This role offers the chance to take ownership of an established sales team within a growing international business where your leadership will have a direct impact on revenue performance and customer outcomes.

If you're a sales leader who loves building high‑performing teams, coaching people to success and achieving ambitious targets, we'd love to hear from you.

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📌 Sales Team Manager (Melbourne)
🏢 Chandler Macleod
📍 Melbourne