About the role

Are you a skilled Technical Analyst with solid SQL/PL‑SQL capability and experience in Superannuation or Pensions? Join our Data Solutions Team and play a key role in ensuring the quality, accuracy, and integrity of member data across our funds. In this role, you’ll work hands‑on with complex data scenarios, develop technical solutions, and collaborate across IT and business teams to drive meaningful improvements in data quality and service delivery.

- Role type: 12 months Fixed term contract (Multiple roles)
- Location: Based in Parramatta

Key responsibilities

- Develop and test SQL and PL/SQL data rectification scripts aligned to fund rules, business requirements, and system configurations.
- Conduct technical analysis on member‑level data to identify issues, resolve defects, and support ongoing data integrity.
- Lead and support incident investigations, including first and second‑level analysis and root‑cause identification.
- Partner with Production Support, Project Teams, and IT Service Delivery to support efficient operations and change delivery.
- Build strong relationships with business stakeholders to clarify requirements and troubleshoot queries.
- Raise ServiceNow incidents, JIRAs, approvals, and rollback requests where required.
- Take full ownership of tasks from analysis through to resolution and reporting.

Qualifications

- 5+ years’ experience as a Technical Analyst (Superannuation/Pension experience essential).




- 7+ years’ hands‑on Oracle SQL/PL/SQL or similar data technology experience.
- Strong analytical, problem‑solving and troubleshooting skills.
- Experience analysing and interpreting complex data scenarios.
- Excellent communication skills with the ability to partner effectively across teams.
- High attention to detail, accuracy, and a pragmatic mindset.
- Adaptability to work hours based on business needs.
- Tertiary qualifications in IT or a related discipline (highly regarded).

Benefits

- Flexible and Hybrid Working – enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well‑being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self‑paced learning, including educational assistance support
- Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!

EEO Statement

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

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📌 Technical Analyst, Data Solutions (City of Parramatta Council)
🏢 MUFG Pension & Market Services
📍 City of Parramatta Council