We are seeking an Operations & NDIS Compliance Manager to support the smooth day-to-day operation of our organization and ensure strong NDIS compliance.
About the role
To support this work, we’re looking for a manager who will help ensure our organization runs smoothly day-to-day, with strong, practical systems in place. This role combines operational leadership with NDIS compliance, helping create a consistent, safe, and well-supported environment for both participants and staff.
What you’ll be doing
- Oversee day-to-day operations, systems, and workflows
- Support and supervise administrative and operational staff
- Lead and coordinate NDIS compliance and audit readiness
- Maintain incident, complaints, and risk systems
- Embed clear, workable processes that support staff in their roles
- Work closely with the CEO and Program Manager to ensure operations support service delivery
About you
- Robust experience in an NDIS provider or similar regulated setting
- Solid understanding of NDIS Practice Standards and compliance requirements
- Experience supporting or preparing for NDIS audits or registration
- Experience managing or improving operational systems and processes
- Experience supervising or coordinating staff
- Enjoys making things work well, supporting teams, and creating structure that helps people do their best work.
Required qualifications and checks
- Working with Children Check
- NDIS Worker Screening Check
- Valid working rights in Australia