Westpac is recruiting a Fraud & Scams Officer within our digital stream for our Parramatta contact centre. You will protect customers from financial crime, handling inbound/outbound calls, reviewing alerts and taking action to minimise risk.
You’ll work in a rapid-paced, 24/7 operation with varied shifts, collaborating with fraud specialists to assess information and make informed decisions. Flexibility and resilience are essential to support customers in distress.
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📌 Fraud & Scams Investigator — Customer Care (City of Parramatta Council)
🏢 Westpac
📍 City of Parramatta Council
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