Job Description

As an Assistant Manager - Event Operations, you will assist the F&B; Operations Manager - Events with the daily operations of our food and beverage event operations team, ensuring high-quality service, and maintaining guest satisfaction. Your exceptional leadership skills, attention to detail, and passion for delivering outstanding guest experiences will be essential for success in this role.

About the Employer

The Ville is tropical North Queensland's premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of contemporary Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland's hottest tourism destinations. We're always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.

The Ville's parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Ardo, Orpheus Island Lodge and Mt Mulligan Lodge, in addition to owning a Melbourne-based hospitality company that operates some of the city's most iconic hotels.

As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That's why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer.



We are continuously working toward group-wide goals that focus on People, Place, and Planet. We're on a mission to find a better way to do the work we love to make a positive impact for the world around us.

If you are looking for a work environment that focusses on employee health and wellbeing, having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge then we would love to hear from you.

Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.

About the Candidate

Ready to take your career to new heights? We are seeking a highly motivated and experienced Assistant Manager to join our Event Operations leadership team on a permanent full-time basis. With a focus on creating memorable moments for our guests, we strive to exceed expectations in every aspect of our operations.

- Tertiary qualifications in Hospitality, Retail, Business, or related field is highly advantageous
- Previous experience at a managerial level in event operations including competence in rostering and wage cost control
- Current Responsible Service of Alcohol Statement of Attainment is mandatory




- Current Responsible Management of Licenced Venues Certificate and Approved Manager's Licence
- Previous experience responding to and resolving disputes relating to the Responsible Service of Alcohol
- Knowledge of event setup including flip, set and structures
- Demonstrated understanding of restaurant, barista and/or bar practices
- Strong knowledge of cocktails, beer and wines
- Demonstrated computer literacy skills
- Demonstrated ability to provide exceptional customer service to both internal and external customers and guests
- Ability to work in a fast-paced environment with exceptional organizational skills and the ability to work under pressure.
- Professional presentation and exceptional communication skills
- Flexibility to work various shifts including weekends, nights and public holidays
- Team player and hands on with the flexibility to help out and support your colleagues
- Demonstrated knowledge of food safety and hygiene practices.

Work Environment

Why join us

- Work in the region's premier destination for dining, events and entertainment.
- Permanent Full-time position
- Attractive remuneration, negotiable based on qualifications, skills and experience.
- Idyllic location in tropical North Queensland
- Uniforms supplied and laundered
- Free car parking
- Employee Assistance Program
- Corporate discount on health insurance
- Paid Parental Leave
- Generous discounts across Morris Group
- Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.

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📌 Assistant Manager - Event Operations (Townsville)
🏢 Uworkin
📍 Townsville