Permanent | Full time

Location: Ipswich QLD 4305

Salary: $94K+ Super + NFP Salary Packaging

Make a meaningful difference to the lives of Australians in need

Intensive Family Support Practitioner

Join our Intensive Family Support team in Ipswich, where your skills and dedication will help create safer, stronger futures for children at risk. As an Intensive Family Support Practitioner, you’ll work closely with families facing complex challenges, providing compassionate, strengths-based support to help them thrive. Your role will focus on early intervention, driving meaningful, lasting change and reducing contact with the child protection system. You’ll be part of a supportive, cooperative team committed to empowering families and transforming lives.

Your key responsibilities will be to:

- Support families at risk by providing intensive, strengths-based, and client-centered interventions, including case planning, safety assessments, and informal counselling.
- Engage and build trust with families through home visits, stakeholder meetings, and community partnerships, ensuring access to relevant support services.
- Ensure child safety by proactively identifying risks, responding to concerns, and following Mission Australia’s Child & Youth Safe policies and reporting procedures.
- Collaborate with external services to coordinate holistic support, facilitate group learning sessions, and promote long-term positive change for families.
- Maintain accurate case records by completing assessments, case notes, referrals, and reports in line with policies and best practices.
- Promote continuous improvement by participating in service evaluations, team processes, and community networks to enhance service delivery.

Requirements for Success

With an established career in the child,



youth and family sector, you will be passionate about supporting families to strengthen the care and protection of their children. The skills and capabilities you bring include:

- Hold a degree in Social Work, Social Sciences, Psychology or a similar field.
- Experience in child protection, youth work, or out-of-home care, with knowledge of Early Intervention principles.
- Strong crisis management and risk assessment skills to ensure child and family safety.
- Ability to engage and build rapport with families from diverse backgrounds, providing effective intervention strategies.
- Proven case management expertise, using a strengths‑based, trauma-informed, and family‑focused approach.
- Excellent administration, communication, and time management skills to manage caseloads, documentation, and stakeholder collaboration.

Benefits

- Not-for-profit salary packaging reducing your tax.
- Free external, confidential counselling and access to chaplaincy support.
- Volunteering opportunities.
- Opportunity to purchase additional annual leave.
- Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.

EEO Statement

We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

If you live with disability and require support to submit your application, please email or visit our Careers page for additional contact details. For culturally safe support or assistance with your application, please contact us at .

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📌 Intensive Family Support Practitioner (City of Ipswich)
🏢 Iaawg
📍 City of Ipswich