Commitment

- Must commit to at least one shift per week on a regular basis.
- Please list times and days of availability on the application form.

Program

Red Cross assists people in times of need by providing a range of low‑cost mobility equipment and personal care aids for short‑term hire, to assist people in their home environment.

Prospect

The volunteer will be responsible for responding to enquiries, identifying and providing customers with the most appropriate short‑term hire mobility aids, maintaining and carrying out equipment, cleaning and servicing requirements, as well as completing hire and return procedures.

Duties

- Assist customers to identify the most appropriate mobility aid in conjunction with their referral.
- Hire mobility equipment to clients requiring short‑term equipment hire.
- Provide customers with guidelines for the correct use of the mobility aid(s).
- Communicate with clients on a one‑to‑one basis, respecting the clients’ right to confidentiality.
- Positively contribute to workplace health and safety practices, including an understanding of maintenance and carrying out cleaning requirements (health permitting).
- Ensure the effective management and resolution of client and volunteer issues, grievances and complaints.
- Ensure open, professional, positive, respectful and constructive style of communication in all interactions.




- Complete the associated paperwork and process payments (Cash & EFTPOS).
- Participate in orientation and training sessions.
- Communicate openly with the service convenor and other volunteers regarding the running of the service and any related concerns.

Impact

As a volunteer, you will help vulnerable older people to feel safe and improve their social connection by listening, empathising, and providing them with a friendly voice. You will have the opportunity to learn from many people’s diverse history and knowledge, and to feel the satisfaction of giving back to others.

Application Requirements

For this role you will be required to undertake a National Police Check, which will be organised through Red Cross.

Further Information

To find out more about this opportunity please contact the Community Mobilisation Team via email .

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age and sexual orientation. We are a child‑safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

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📌 Volunteer Mobility Equipment Aids Assistant (Bundaberg Central)
🏢 Australian Red Cross
📍 Bundaberg Central