About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Client Engagement Manager – Uncrewed Systems

Toll Group | Government & Defence

Location

Brisbane or Sydney

About the Role

As the Client Engagement Manager, you will play a key role across the full client lifecycle — from initial engagement and prospect shaping through to proposal development and handover into delivery.

You’ll work closely with the senior leaders within Toll Uncrewed Systems and the business development team at Toll Aviation to understand our customer needs, align capability, and position Toll as a trusted provider of uncrewed solutions for training, mission‑critical operations and consultancy.

Key Responsibilities

Client & Market Engagement

- Build and maintain strong relationships across Defence, government agencies, emergency services and corporate clients
- Engage with program managers, procurement teams and operational leaders to understand mission requirements
- Identify capability gaps, emerging needs and opportunities for contract expansion

Business Development & Growth

- Assist in the development and execution of a business plan that focuses on long‑term contract growth for TUS
- Identify and respond to upcoming tenders, grants and funding programs
- Lead engagement from initial discussions through to solution scoping and alignment

Solution & Proposal Development

- Shape tailored uncrewed aviation service offerings to meet customer mission profiles
- Lead EOIs, RFIs, RFTs, grant applications and proposals




- Support commercial modelling, pricing and risk mitigation strategies

Stakeholder & Industry Leadership

- Provide regular pipeline reporting and strategic insights to leadership
- Monitor UAS technology trends, CASA regulatory changes and Defence capability planning
- Represent Toll at industry events, trials, demonstrations and briefings

About You

You are commercially astute, relationship‑driven and comfortable operating in a variety of corporate, private and public environments. You can translate operational requirements into compelling, compliant solutions and bring internal teams together to deliver.

- 5–10+ years’ experience in business development, client engagement or strategic partnerships within Defence, government, aviation, emergency services or technology sectors
- Proven success securing or supporting contracts with Defence or government agencies
- Strong understanding of government procurement, tendering and capability planning cycles
- Experience working in complex, technical or operational service environments
- Excellent written, verbal and stakeholder‑management skills
- High ethical standards and a strong commitment to safety

Why join Toll Uncrewed Systems?

- Work with a team that’s vision is to support and grow the Uncrewed role in a variety of industries.
- Be part of a growing, specialist uncrewed systems team within a trusted Australian brand supported by the aviation expertise of Toll Aviation and the scale and strength of Toll.
- Influence strategy, innovation and long‑term partnerships
- Competitive salary with base and commission structure
- Flexible location with exposure to national programs

Requirements and Eligibility

You must be entitled to work in Australia and be prepared to undertake pre‑employment checks including a criminal history check and medical.

Equal Opportunity

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

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📌 Client Engagement Manager (Moreton Bay Region)
🏢 Toll Group
📍 Moreton Bay Region