What’s in it for you? This is a rare chance to take on a national leadership role with a market leader that already has the brand, infrastructure and processes in place. You will inherit a healthy service operation with genuine room to introduce further best practice and capitalise on untapped opportunities. You will lead a team with a robust culture, backed by a GM who thinks strategically, listens, and gives you real autonomy to run your own show. Sitting at the meeting point of operational leadership, commercial growth and digital transformation, the role guarantees no two days are ever the same.

What you’ll do

- Lead a nationally spread field service team of around 40 technicians, backed by state managers, supervisors, planners and a small admin crew
- Own P&L; performance across a $15M service operation, lifting utilisation, trimming costs and carving a clear route to stronger revenue and profit
- Spot and chase segment growth, expanding the service contracts business and holding your ground in sectors where the company already leads
- Drive the digital transformation agenda forward, from refining field service management software to putting AI and data to work on efficiency
- Take ownership of the spare parts function, making sure technicians have the right parts, in the right place, at the right time




- Build and protect a proactive safety culture across every field operation, with WHS compliance treated as non-negotiable
- Work shoulder to shoulder with your cross-functional leadership peers to line up service delivery with the wider business strategy

Who you are

- A proven senior leader with 10+ years across field service and operations
- Commercially astute, with hands‑on P&L; experience and the ability to read a service business through its data and financials
- Comfortable with digital tools and transformation, including field service management platforms
- A natural communicator who moves easily between the field and the boardroom, building strong relationships at every level and turning new strategy into real execution
- Suitably qualified in a trade, engineering or commerce discipline
- A firm, fair and consultative leader with a track record of building accountable, high‑performing teams
- Based in Sydney or open to relocating, and happy to travel interstate regularly

Saunders Lynn and Company is dedicated to servicing the needs of the industrial, manufacturing and construction industries. All applications are treated in strict confidence; please apply online. Please quote Assignment No. .

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📌 National Service Manager (City of Parramatta Council)
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📍 City of Parramatta Council