City on a Hill began with a small team and a big vision to make a difference in our world for the glory of God. Since our inception in Melbourne in 2007, we have witnessed a special work of God’s grace as he has united hundreds of men and women around the mission of ‘knowing Jesus and making Jesus known’.

City on a Hill Melbourne is now entering one of the most significant seasons in our story so far, and as we enter this exciting new season, we are praying that God would use our church to reach many more people with the beauty, truth and relevance of Jesus.

As we prepare to move into Melbourne Town Hall, we believe God has opened a unique opportunity to establish a visible, vibrant gospel presence in the heart of our city. We are praying that this next chapter will see many more people come to know Jesus, grow as disciples, and join in his mission.

To support this vision, we are seeking a Services Coordinator who will help shape and strengthen the Sunday gatherings at the heart of our church’s life. This is an opportunity to use your gifts to enable worship, build teams, coordinate people and systems, and play a meaningful part in helping make Jesus known in Melbourne.

The Services Coordinator is a key implementation and enablement role, turning vision into reality by coordinating the people, systems and logistics behind City on a Hill Melbourne’s Sunday gatherings. Healthy gatherings are built on faithful people who joyfully serve behind the scenes. By coordinating volunteers, systems and Sunday operations, this role will help create an environment where people are welcomed, teams flourish, leaders can focus on ministry, and every gathering points people towards Jesus.

Working closely with the Director of Ministry Operations and wider Gatherings team, they will coordinate the delivery of our 10:00am gathering at Melbourne Town Hall and 5:30pm gathering at HOYTS Melbourne Central, partnering with staff, volunteers,



suppliers and venue partners.

The Services Coordinator will report to the Director of Ministry Operations . This is a part-time position (0.6 FTE / three days per week), inclusive of Sundays. Midweek hours are based at our Carlton office, with flexibility to work from home by agreement.

KEY DUTIES & RESPONSIBILITIES

- Coordinate the planning and delivery of City on a Hill Melbourne’s Sunday gatherings, ensuring services are planned and delivered with excellence.
- Manage Planning Center (PCO) service plans, rostering and related systems to support effective service delivery.
- Recruit, coordinate, communicate with and encourage volunteer teams, fostering a culture where people are equipped, valued and able to flourish.
- Coordinate venue logistics, including equipment, transport, storage, setup and pack-down across multiple venues.
- Partner with ministry leaders, staff, venue management, suppliers and contractors to ensure the successful delivery of Sunday gatherings.
- Support the planning and delivery of special services, church-wide events and seasonal gatherings throughout the year.
- Identify and implement improvements to systems, processes and workflows that increase operational effectiveness and enhance the volunteer experience.
- Assist with ministry administration, reporting and documentation.
- Champion a culture of safe ministry by ensuring relevant safeguarding policies and practices are implemented.
- Contribute positively to both the Melbourne staff team and the wider City on a Hill Movement,



working collaboratively across ministry areas to support Melbourne’s strategic priorities and participating actively in Movement-wide staff meetings, summits, training, and events.

WHO WE ARE LOOKING FOR

This role is an opportunity for someone who calls City on a Hill Melbourne home and is keen to serve the church and use their gifts in this next season of our church’s life.

You love Jesus, delight in serving his church, and find joy in helping others flourish. You are organised, proactive and dependable. You enjoy bringing order to complexity, coordinating teams and creating environments where volunteers and ministry leaders can thrive.

You will demonstrate:

- Love for Jesus and his people.
- Commitment to the vision and mission of City on a Hill Melbourne.
- Excellent interpersonal and communication skills, with the ability to build solid relationships with volunteers, staff and external stakeholders.
- Outstanding organisational skills with exceptional attention to detail.
- Ability to coordinate multiple projects and competing priorities simultaneously.
- Strong initiative and the ability to work independently while contributing positively within a team.
- Ability to recruit, coordinate and encourage volunteer teams.
- A solutions-focused mindset that enjoys improving systems and finding practical ways to increase ministry effectiveness.
- Ability to manage confidential information with wisdom and integrity.
- Fulfil the character qualifications outlined for deacons in 1 Timothy 3:8-13 and display the fruit of the Spirit found in Galatians 5:22-23.

All City on a Hill staff must:

- Hold a current Working with Children Check.
- Complete a National Police History Check that returns no disclosed outcomes that would exclude them from the role.
- Complete and hold a Clearance for Ministry from the Anglican Diocese of Melbourne.

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📌 Services Coordinator (Melbourne)
🏢 City on a Hill Melbourne
📍 Melbourne