Join the Front Line of Patient Support!
Are you a customer-focused professional who enjoys helping people and thrives in a fast-paced environment? Join North West Hospital and Health Service as a Switchboard Operator, where you'll play a vital role in connecting patients, visitors and staff with the support they need.

Job details

Position status: Permanent

Position type: Full-time

Occupational group: Administration

Classification: AO3

Workplace Location: North West Qld

Job ad reference: QLD/MI

Closing date: 13-Aug-2026

Job duration: Permanent, Full-time

Contact person: Elyshia Skelly

Contact details:
Access the National Relay Service

About the role

As a Switchboard Operator, you will be at the heart of hospital communications, providing a professional and responsive switchboard and reception service to patients, visitors and staff.

As the first point of contact for many people accessing our services, you'll help ensure smooth communication, outstanding customer service and a safe hospital environment

Working with us

- Tax savings through salary sacrificing options are also available.
- In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
- Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
- PLUS, access to the Training, Education and Professional Development Incentive funds.

Requirements





- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
- A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

- Unique locations
- Friendly communities
- Regional, rural and remote $$ incentives

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the prospect to make a real and positive difference... and want to stay.

Mount Isa is a great place to live and work!

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community. We are an equal opportunity employer.

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📌 Switchboard Administrator (Mount Isa)
🏢 Uworkin
📍 Mount Isa