Fraud & Scams Investigator — 24/7 Customer Protection (City of Parramatta Council)

Fraud & Scams Investigator — 24/7 Customer Protection (City of Parramatta Council)

03 Aug
|
Westpac Group
|
City of Parramatta Council

03 Aug

Westpac Group

City of Parramatta Council

Westpac Group in Parramatta is seeking a Fraud & Scams Officer for its 24/7 contact centre. You will handle 40+ calls per day, assess fraud indicators, gather information, and take action to protect customers and the bank. The role requires empathy, resilience, and explicit decision-making in a fast-paced environment.

You’ll work with fraud specialists and other teams, delivering quality outcomes while meeting productivity and compliance targets in a flexible shift pattern.

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📌 Fraud & Scams Investigator — 24/7 Customer Protection (City of Parramatta Council)
🏢 Westpac Group
📍 City of Parramatta Council

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