Village Manager | BlueCare | Retirement Living - Hervey Bay

Exciting operational leadership opportunity to be part of a friendly retirement living community

Offering full time hours working Monday to Friday

Relocation allowance available for eligible successful candidate

Base salary + super + salary packaging benefits + staff discounts

Your Part in Our Retirement Livings Team

As the Retirement Village Manager, you will be responsible for supporting the implementation of operational plans, work closely with sales to ensure occupancy levels are maintained and managing the day to day activities in one or more Retirement Villages.

- Foster a professional working relationship with the village residents and team members.
- Support, facilitate and promote resident's participation in village activities and ensure activities reflect resident's preferences.
- Ensure effective resident communication including notices and newsletters, formal and informal meetings and information sessions.
- Manage resident concerns and complaints to resolution in accordance with the feedback and complaints policy and legislative requirements. Investigate and follow up with appropriate action.
- Lead and coach village staff, and ensure a customer focus and operational excellence
- Manage the performance of all village team members and conduct management activities, performance appraisals, succession planning, and individual development plans as relevant and in line with HR policy.

What makes a difference for us?

This is an exciting opportunity for an individual with strong people management skills, commercial acumen and a client centre approach with passion for working with the young at heart. Your ability to be an active member of the team is key.

To be successful in the role, you will also possess:

- Relevant Tertiary qualifications in Business, Commerce, Hospitality, Hotel Management or equivalent experience.
- A demonstrated empathy and understanding of working with older people.
- Demonstrated financial, budget and general office administration management experience including sound knowledge and use of computer software packages e.g. Microsoft Office suite and database applications.
- Demonstrated effective interpersonal and written communication skills with a high level of organisations skills and the ability to effectively manage and prioritise work loads.
- Understanding of current workplace health and safety regulations (WH&S;) and continuous quality improvement practices.
- Current Queensland Drivers Licence.
- Current First Aid Certificate and CPR Certificate or willingness to obtain.

Employee Perks





- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

- Provide welcoming, safe & nurturing services for children
- Implement measures to prevent child abuse and neglect within our services
- Appropriately and immediately address child abuse and neglect if it does occur
- Abide by the Child Protected Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple—everybody is welcome here.

At UnitingCare, diversity is at the core of our who we are, our mission and our values.

We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.

Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

For additional support and to meet our RAP Team, email

UnitingCare family

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family.





With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger.

Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children.

Implement measures to prevent child abuse and neglect within our services.

Appropriately and immediately address child abuse and neglect if it does occur.

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person.

We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support.

Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is a second-largest Queensland employer

With more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do.

People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities.

We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness.

We want people who are excellent as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example.

So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.

UniteCare - Join us

We invite you to Introduce Yourself to assist us in finding a position that aligns with your interests and skills. Let's make a meaningful difference, together.

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📌 Village Manager (Hervey Bay)
🏢 UnitingCare Health
📍 Hervey Bay