The Ritz-Carlton, Melbourne is seeking an exceptional hospitality leader to join our Concierge team as Assistant Manager, Concierge. You will lead a high-performing team, delivering warm welcomes, personalised guidance and seamless support across arrival, public areas and departures.
You will drive excellence by coaching colleagues, maintaining Gold Standards, and partnering with Front Office, Guest Relations, Housekeeping and F&B; to elevate every guest journey.
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📌 Concierge Team Lead – Luxury Guest Experience (Melbourne)
🏢 The Ritz-Carlton Hotel Company
📍 Melbourne
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