Experienced Travel Consultant - Whitford City, WA

Turn Your Love of Cruising into a Dream Career!

Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between? Have a passion for turning travel dreams into unforgettable cruise adventures? Cruiseabout is searching for an experienced travel consultant to join our Whitford City store! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.

What You’ll Be Doing

As a Cruise Consultant, you’ll be the expert guiding customers from “just dreaming” to “bon voyage!”, creating cruise holidays they’ll never forget.

- Quote, book, and invoice cruise bookings and packages with accuracy and flair
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximise every opportunity through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise

Qualifications

- Proven customer service experience with exposure to sales targets
- Previous travel or cruise experience with sales experience
- GDS experience (preferred, but not essential)
- The ability to thrive in a fast‑paced environment
- Motivation, organisation,



and a love of exceeding expectations

What’s In It For You?

- Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
- Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe
- Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
- Grow your career across our global network – we proudly promote from within
- Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives
- Employee Assistance Program available for you and your family
- Awards nights, team celebrations, and opportunities to attend global conferences
- Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving

Advantages & Culture

- Committed to protecting oceans and the future of cruising through responsible and sustainable practices
- Reconciliation Action Plan – support for Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

We’re an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds.

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📌 Experienced Travel Consultant - Whitford City, WA (City of Joondalup)
🏢 Flight Centre Travel Group
📍 City of Joondalup