Join our team in Bunbury as a frontline customer advisor, where you will be the first point of contact for customers, assisting them with account opening, lending, and banking transactions while promoting our digital self‑service options.
Responsibilities
- Support one of NAB's Bunbury branch by being the first point of contact for customers, putting them at the centre of everything you do.
- Identify the most suitable products and services for customers, including account opening, unsecured lending, and banking transactions.
- Demonstrate our Smarter Banking options (self‑service and digital) for customers, ensuring banking is straightforward, easy and secure.
Qualifications
- A passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers.
- A team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
- Customer‑centric thinking and an appreciation for inclusion and diversity.
Hours
5 days per week, 8:45 am – 4:30 pm Monday–Thursday, 8:45 am – 5:15 pm Friday.
Benefits
- Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.
- Extensive range of benefits and discounted offers on travel, fitness, events and technology.
- Variety of leave benefits including parental leave, religious leave, special leave, sporting‑activities leave and volunteer leave.
Inclusive Workplace
A diverse and inclusive workplace works better for everyone. We are committed to an inclusive environment where all colleagues feel valued and appreciated for their authentic selves, and where unique backgrounds and identities are respected and celebrated.