Protech have a position available for a Business Support Officer to join the team of a governmentbusiness unit that is supporting the building and construction sector throughout Queensland. Initially the position will be offered short term until the end of February however there is the opportunity for extension all going to plan and/or other opportunities. This role will be at their Caboolture offices.

Rate for the position is $51.12 working a 38hr week.
Position will commence 3/8/2026.
Caboolturelocation (Only).

Position overview:

- Work in a team environment to deliver smoke alarm program and other field staff related programs
- Coordinate, in conjunction with relevant technical officers, the preparation of detailed record keeping in Ellipse and SAIMS, and entry requirements in response to client requests.
- Manage Job outstanding reports and work order status.
- Assist in stock control and journalling costs associated with the work performed.
- Provide efficient and high standards of customer service to the clients customers.
- Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.




- Willingness to work within a rapid-paced environment with KPI’s and mechanisms to measure and monitor performance.
- Ability to connect with industry, local suppliers, and internal and external stakeholders to ensure the timely and effective delivery of services.
- Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
- Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse, SAIMS and Microsoft Office).
- Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
- Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
- Effectively undertake general administration functions as required.

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📌 Business Support Officer – Government – Caboolture
🏢 Protech
📍 Caboolture