Be Part of Something Bigger at Greenbank Services Club! Join the passionate team behind Your Greenbank—a vibrant, newly renovated destination named 2026 Club of the Year, where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that’s as dynamic as you are!
About The Role
An exciting opportunity in the food and beverage team is available for those who thrive in a fast-paced environment. The Food Outlet Supervisor will be responsible for the daily operations of the food outlet team in our Gardens Steak and Seafood restaurant, recently named 2026 best dining boutique. This hands‑on supervisory role requires maintaining a high standard of service, upskilling and cross‑training the team on service requirements and promotional awareness. Your demonstrated ability to train, guide and motivate team members in an environment that values friendliness, productivity and a commitment to exceptional customer service will be essential.
Duties
- Food outlet team coaching, mentoring & upskilling
- Creation and implementation of daily operational programs
- Ensuring customers are served in a professional and timely manner
- High level of cleanliness in the food outlet and equipment
- Resolve customer complaints or concerns
- Input in creation and design of food menus
- Ensure adherence to all relevant legislative guidelines
- Flexible hours and availability essential
About You
As someone with previous experience in the hospitality or a customer‑related industry, you possess a passion for delivering excellent customer service, a willingness to build long‑term relationships, and impeccable grooming, presentation and communication skills. You work independently and in a team, and have a flexible approach to a rotating roster as the department operates early and late shifts, 7 days per week, including public holidays.
Essential Skills & Competencies
- Demonstrated strong leadership skills
- Proven ability to coach employees of all levels and abilities
- Proven ability to deal with a diverse demographic
- Ability to improve communications and form strong customer relations
- Effective time management and organisational skills
- Immaculate personal presentation and service
Experience And Qualifications
- Previous hospitality experience (minimum 2 years)
- Statutory licences of RSA and RSG are essential
- Experience in conflict resolution and employee engagement
- Working rights in Australia
If you are ready to take on a recent challenge, are passionate about customer service and recognise the tremendous opportunity that this role offers, we want to hear from you! Simply complete the application process by clicking the Apply Now button and we’ll be in touch.