Do you have excellent communication skills and a passion for customer service? Are you looking for an engaging role with a leader in the Australian glass and aluminium industry? This is a fantastic entry‑level opportunity to gain hands-on experience and grow your career with one of Australia’s most trusted names in windows and doors.
Gympie Windows & Doors branch specialises in aluminium window and door solutions for residential, architectural homes and commercial projects. We’re seeking a friendly and organised Internal Sales Representative to provide outstanding customer service to clients across Maroochydore and surrounding areas.
About G. James
G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.
The Role
Join our team and become a sales superstar in the windows and doors industry, helping builders and the general public make their home builds come to life as you guide them through what G James can offer.
Key responsibilities:
- Provide product advice and prepare accurate quotes using V6, in line with Australian Standards, NCC and Design Pressures.
- Follow up on leads and convert inquiries into sales.
- Maintain robust product knowledge and deliver excellent customer service.
- Meet KPIs for response time, quote accuracy, conversions, budgets and customer satisfaction.
About You
You’re eager to learn, not afraid to ask questions,
and motivated to provide a positive customer experience.
- Open to training and feedback, with a desire to learn and share fresh ideas.
- A team player who collaborates, contributes to targets, and celebrates success.
- Passionate about supporting others and creating positive experiences.
- Strong written and verbal communication skills, with a proactive and solutions-focused mindset.
- Aligned with our company values and culture.
- Experience in a trade, building and construction field, or sales is a bonus but not essential.
- You bring enthusiasm, energy, and a can-do attitude to everything you do.
The Benefits
- Competitive salary package in line with experience.
- Full Time permanent position with immediate start available.
- Health insurance benefits - 7% discount with BUPA.
- Access to Employee Assistant Program - TELUS Health.
- Career training and development opportunities across the G. James Group.
- Free on-site parking.
- Positive safety culture and team workplace.
- Excellent employment conditions and stability with our Australian family-owned business committed to manufacturing in Australia.
The successful applicant will be required to undertake a full pre-employment medical including drug and alcohol screening.
While we value the role of recruitment agencies, we are not accepting candidates through agencies at this time.