Bank Australia Limited is seeking a Customer Care Specialist to support customers experiencing vulnerability and financial hardship with compassionate, effective assistance. You will manage cases, coordinate with internal teams, and ensure compliant, customer‑focused outcomes while contributing to service improvements.
The role emphasizes empathy, strong communication, and a solid understanding of regulatory obligations, with versatile working options and opportunities for professional
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📌 Empathetic Care Specialist: Financial Hardship Support (Moe)
🏢 Bank Australia
📍 Moe
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