Job Title: Food and Beverage Attendants – Conferencing & Events

Position Overview

A Conference & Events Food & Beverage Attendant is responsible for delivering professional, efficient, and high-quality food and beverage service for conferences, meetings, corporate events, weddings, and special functions. The role focuses on set up, service, and breakdown of events while ensuring an exceptional guest experience in line with venue and brand standards. This role ensures that guests attending conferences and events are well looked after, services run smoothly, and food and beverages are presented and served to a high standard.

Key Responsibilities

Event Setup & Preparation

- Set up function rooms according to event orders and floor plans
- Prepare tables, stations, buffets, bars, and equipment
- Ensure cleanliness and presentation meet venue standards

Food & Beverage Service

- Serve food and beverages during conferences, meetings, and events
- Provide plated, buffet, cocktail, or bar service as required
- Maintain a professional and attentive approach to guest service
- Monitor tables and functions to ensure guest needs are met

Guest Experience

- Greet and assist guests in a friendly and professional manner
- Respond promptly to guest requests or concerns
- Work collaboratively with kitchen and event teams to ensure smooth service

Operational Support

- Assist with event pack down, cleaning, and resetting rooms
- Handle basic bar service if trained (where applicable)
- Follow schedules and event run sheets to ensure timely service

Compliance & Safety

- Adhere to food safety and hygiene standards
- Follow Responsible Service of Alcohol (RSA) requirements
- Maintain WHS standards and safe manual handling practices





Key Performance Indicators

- Accurate task completion
- Customer feedback
- Achieving team targets

Skills & Experience

- Strong customer service and communication skills
- Ability to work as part of a team in a quick paced environment
- Professional presentation and positive attitude
- Flexibility to work varying hours, including early mornings, evenings, and weekends
- Attention to detail and commitment to service excellence

Behavioural Capabilities

- Collaboration: Accepts and appreciates other people; demonstrates courtesy and compassion; supports, encourages, and thanks others; consults, listens, and understands others; promotes diversity and builds morale, team cohesion, and collaboration.
- Communication: Understands spoken and written information; speaks and writes clearly and understandably; presents with confidence; gauges audience reaction, interest, and understanding, and adjusts communication style or content accordingly.
- Dependability: Focuses on understanding and addressing customer needs; sets ambitious standards for work quality and quantity; delivers high productivity in a focused and timely manner; structures and prioritises work activities; shows commitment to the organisation.
- Resilience: Works productively under pressure; maintains a positive outlook; controls emotions; handles failure or criticism well and learns from it.
- Adaptability: Adapts well to ambiguity, change, and diverse cultures; finds positive opportunities in these circumstances.
- Delivering Results: Sets objectives that align with team and organisational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information.

#J-18808-Ljbffr

📌 Rydges Resort Hunter Valley - Food and Beverage Attendant (Newcastle City Council)
🏢 Bendigo Advertiser
📍 Newcastle City Council