Altona, Victoria

At CHEP, we help move more goods, to more people, in more places than any other organisation on earth. Through our sustainable, share-and-reuse model, we work with the world’s leading brands to deliver smarter, safer and more efficient supply chains.

We’re looking for a hands-on, people-focused Service Centre Manager to lead our Altona plant operation—driving performance across safety, service, quality and cost.

The Opportunity

Reporting to the Regional Operations Director – VIC, TAS & SA, you’ll take ownership of a high-volume, multi-shift production site , leading a workforce of 60+ employees. This is a role for a practical, well-rounded leader who can balance frontline engagement with operational strategy and continuous improvement.

Key Responsibilities

- Lead and embed a robust Zero Harm safety culture across the site
- Manage and develop a large, multi-shift workforce
- Deliver operational performance across safety, quality, service and cost
- Drive continuous improvement initiatives and best practice processes
- Partner closely with customers, sales and internal stakeholders
- Manage budgets, production planning and cost control
- Lead employee relations, engagement and workforce planning
- Ensure compliance with all safety, environmental and legislative standards
- Support capital investment planning and equipment optimisation

About You

You’re a hands-on operations leader who thrives in fast-paced industrial environments and knows how to get the best out of people and processes.

You will bring:

- A trade qualification or engineering background (highly regarded)
- Proven experience managing multi-shift operations in manufacturing, logistics or similar
- Leadership experience with large, diverse teams (50+ employees)
- Strong people leadership capability , including IR/ER exposure
- Commercial understanding of budgets, forecasting and cost management
- An all-rounder mindset —comfortable on the floor, in the office,



and influencing stakeholders
- Strong communication and stakeholder engagement skills

Why Join CHEP?

- Work for a global leader in supply chain solutions with a strong sustainability focus
- Lead a critical, high-impact operation in a key Melbourne site
- Be part of a culture built on safety, respect and continuous improvement
- Access real opportunities for career growth and development

If you’re ready to lead from the front, build high-performing teams and drive operational excellence—we’d love to hear from you.

CHEP Supply Chain Solutions 2.85K subscribers

Hirer responsiveness Salary match Number of applicants

Logistics, Freight & Delivery Services More than 10,000 employees

Australia’s global leader in supply chain solutions. From its origins in Australia in 1946, CHEP has played a crucial role as a global supply chain solutions partner, allowing retailers, manufacturers and transporters to move and handle goods cost-effectively and sustainably across Australia, and around the world.

CHEP helps move more goods to more people, in more places than any other organisation on earth. Our pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust CHEP to help them transport their goods more efficiently, sustainably and safely.

Australia’s global leader in supply chain solutions. From its origins in Australia in 1946, CHEP has played a crucial role as a global supply chain solutions partner, allowing retailers, manufacturers and transporters to move and handle goods cost-effectively and sustainably across Australia, and around the world.

CHEP helps move more goods to more people, in more places than any other organisation on earth. Our pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust CHEP to help them transport their goods more efficiently, sustainably and safely.

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📌 Service Centre Manager (Melbourne)
🏢 CHEP, A Brambles
📍 Melbourne