Bank Australia is seeking a Customer Support Consultant to proactively manage early-stage delinquent accounts and support customers experiencing financial difficulty. You will work under the Team Leader, Collections & Recoveries, to minimise delinquency and losses while adhering to regulatory requirements.
The role involves engaging with customers, collaborating with internal teams, and liaising with external stakeholders to achieve positive outcomes for customers and risk management.
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📌 Empathetic Early-Stage Collections Specialist (Bayside Council)
🏢 Bank Australia
📍 Bayside Council
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