Discover the Opportunity with Aveling Homes

Aveling Homes, one of Western Australia's leading home building companies, is excited to offer an unparalleled opportunity to join our dynamic team. Renowned for our commitment to excellence, we pride ourselves on delivering superior quality in every aspect of our work. Our team members are the backbone of our success, embodying our dedication to quality processes, procedures, and outcomes, ensuring every client receives the home of their dreams. Our state-of-the-art headquarters in Stirling boasts an inspiring working environment, equipped with the latest facilities and a culture that promotes teamwork and qualified growth.

The Role: Service Consultant

As a Service Consultant, you will work closely with the Service Manager to coordinate IPLEX-related maintenance and remediation matters. You will act as a key contact for affected homeowners, arrange inspections and trade attendance, maintain accurate records, submit supporting documentation and provide regular updates, while also assisting with general service enquiries and administration.

Key Responsibilities

- Coordinate IPLEX-related maintenance and remediation matters
- Manage homeowner enquiries and provide progress updates




- Arrange inspections, emergency attendance and trade works
- Liaise with internal teams, supervisors and trade partners
- Maintain accurate records and upload invoices, quotations and reports
- Monitor outstanding actions and escalat(e) complex matters where required
- Manage phone and email enquiries professionally
- Provide general service and administrative support

We're Looking For

- Experience in customer service, client liaison or a similar role
- Residential construction or building industry experience
- Exposure to insurance, maintenance or remediation work is desirable
- Strong communication, problem-solving and organisational skills
- High attention to detail and computer literacy
- Ability to manage competing prioritiesA proactive, resilient and team-focused approach

What We Offer

- A full-time role in a supportive and dynamic team.
- Standard leave entitlements.
- Ongoing skills-based training, both internally and on-site.
- An invitation to our vibrant social club, offering a variety of fun and engaging events throughout the year.

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📌 Service Coordinator (City of Stirling)
🏢 Aveling Homes
📍 City of Stirling