What is a Medical Receptionist?

A medical receptionist is an integral part of the healthcare team. Doctors, nurses, and other medical and administrative staff rely heavily on the medical receptionist to create a friendly, welcoming and well-organised front office for patients and to facilitate their flow throughout the practice. As a medical receptionist, you are the first point of contact and represent the practice on a daily basis.

Duties & Responsibilities

The Medical Receptionist reports to the Practice Manager and is responsible for providing high quality customer service to our patients, doctors and nurses. The role is busy so the ability to multi-task, prioritise and work under pressure is paramount to succeed in this role. Daily duties involve maintaining a calm and effective environment for fielding phone calls, answering phones, booking appointments, and maintaining accurate and up-to-date patient records. Excellent attention to detail, adherence to privacy and confidentiality and problem-solving skills is essential in this role.

What are we looking for?

We are looking for a highly motivated individual who has the ability to interact with a wide range of personality types in both pleasant and difficult circumstances. The right person for this role will have a warm,



welcoming demeanour, excellent customer service skills, well-developed written and verbal communication skills, the ability to manage and prioritise their workload, and exceptional attention to detail. We are looking for someone who can work independently while contributing as part of a close-knit and supportive team.

As we continue to grow, flexibility is essential. The successful applicant will be working at our practice located in Redlynch..

Minimum Requirements

A Certificate III in Business Administration (Medical) is not mandatory, but will be highly advantageous.

A current Perform CPR Statement of Attainment (or the ability to obtain) will be required. The company provides paid CPR certification for staff on a regular basis.

Due to the complex nature of the health industry, previous experience in a similar role, such as working for allied health, dental or specialist offices, will be highly advantageous.

Benefits

We offer long-term job security for staff who consistently perform to a high standard. We have staff lockers, a staff lounge/kitchenette and we participate in various fundraising & social events.

#J-18808-Ljbffr

📌 Medical Receptionist (Redlynch)
🏢 Redlynch Village Medical Centre
📍 Redlynch