Account Manager | Office Support | Administration

Why You’ll Love This Role

- Join a successful, growing business with exciting plans for the future
- Work directly alongside the owner and have a genuine impact on the business
- Enjoy a diverse role where no two days look the same
- Supportive, down-to-earth team culture where everyone pitches in
- Tools of the trade provided

About The Role

This is a broad, hands-on position combining account management, customer service, administration and office support. You’ll be the go‑to person for customers while also helping manage the day‑to‑day operations of the business.

Your Responsibilities Will Include

- Managing customer enquiries from initial contact through to project completion
- Preparing quotes and following up opportunities
- Building strong relationships with clients and ensuring an outstanding customer experience
- Supporting the owner with administration and day‑to‑day business operations
- Coordinating schedules, documentation and project updates




- Visiting customer sites when required to better understand project requirements
- Developing relationships with builders, trades and referral partners
- Jumping in wherever needed to help the business continue its strong growth

About You

You’ll thrive if you enjoy variety, take ownership of your work and love being the person everyone can rely on.

We’re Looking For Someone Who Has

- Previous experience in account management, office administration, customer service or business support
- Exceptional organisational skills and strong attention to detail
- Confidence managing multiple priorities in a fast‑paced setting
- A proactive, solutions-focused mindset
- Excellent communication and relationship-building skills
- Experience with Xero or similar systems will be highly regarded
- Exposure to construction, building or trade industries is advantageous, but not essential

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📌 Account and Office co-ordinator (Western Australia)
🏢 Retail FX
📍 Western Australia