Introduction

Dymocks Retail is a nationally recognised multi‑channel retail brand with over 40 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.

Description

An exciting prospect now exists for a Sales Ambassador to join our Special Orders Department in a Casual Customer Service/Special Orders role!

You will be working within our Special Orders Department responsible for:

- Answering and receiving incoming phone calls to the store
- Directing calls to the correct departments
- Customer service over the phone
- Customer Service at the SPO register
- Keying special orders
- Helping with corporate accounts

Skills and Experiences





The successful applicants will have:

- Strong administrative skills
- Knowledge of Microsoft Office
- Knowledge of retail inventory and POS systems
- Strong customer service skills
- Book knowledge and passion for books and reading
- Ability to provide superior levels of service to every customer, every time they shop
- Able to work quickly, accurately and with attention to detail
- Self‑motivated and team orientated
- Strong communication skills

If you have the drive, passion and willingness to achieve instrumental results, apply today!

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📌 SPECIAL ORDERS SALES AMBASSADOR - DYMOCKS GEORGE ST (City of Sydney)
🏢 Dymocks Books
📍 City of Sydney