As a Visual Merchandiser you work at the heart of a quick‑paced fashion business, creating an environment that inspires customers to explore their personal style. You guide and support the store team to deliver exceptional inspiration and guidance with competitive convenience in line with the H&M; brand direction and values. You actively drive sales in store and are responsible for ensuring strong execution of the Commercial Handbook.
Key Responsibilities
- Ensure that garment presentation in store is in line with the Commercial Handbook and creates exceptional inspiration and guidance with competitive convenience.
- Secure a high level of styling and fashion inspiration in windows & indoor.
- Together with the Department Manager, maximise and drive commercial opportunities in your store within the H&M; brand guidelines.
- Execute visual & commercial training for all colleagues in store to support garment presentation and styling in line with the Commercial Handbook, together with the Store Manager and Department Managers.
- Seek Visual Merchandiser potential future talent for succession.
- Organise and plan your workload according to business needs and the commercial planner; ensure safety, security and administration procedures are always followed.
Qualifications
To be successful in the role, we believe you are passionate about creating an environment that inspires customers to explore their personal style, enjoy helping and coaching the store team to deliver the most inspiring and exciting customer experience in line with the H&M; brand guidelines, and are confidently able to provide feedback when needed. Additionally, you have an inspiring communication style and are able to interact with both your colleagues and customers.
- Up to date with current fashion trends and styling techniques to anticipate customers’ needs.
- Customer‑centric approach with proven results creating a great customer experience in a visual merchandising role.
- Strong organisational skills and the ability to prioritise multiple tasks based on the needs of our fast‑paced business.
- Commercial mindset with the ability to analyse figures and formulate plans to maximise sales.
- The ability to delegate, follow up and provide straightforward feedback with the goal of coaching and developing your team.
- Excellent interpersonal skills and the ability to communicate clearly with all team members.
Benefits
- Receive 25% off H&M; Group brands – H&M;, COS, Monki, Weekdays, Arket & Other Stories across the globe.
- Your career can take you anywhere with opportunities to grow across a global business. We proudly support internal progression, with a commitment to identifying and developing internal talent. When you grow, we grow.
- Up to 26 weeks of company‑paid parental leave for eligible team members.
- Access to our online learning platform, wellbeing support through our EAP and a Flare membership with exclusive discounts.
Inclusion & Diversity
H&M; is a part of H&M; Group. At H&M; Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.