Opportunity

Based in Altona, you will join MEGT’s Employment Services division to play a frontline role delivering the Workforce Australia contract. You will work with participants facing a range of barriers, develop their work‑readiness, and secure long‑term employment or training pathways.

You will be part of a supportive, high‑performing team that lives MEGT’s purpose and values every day. This fast‑paced, KPI‑driven role balances structured appointments with the unexpected.

We highly value candidates with Employment Services experience (WFA, DES, IEA, ParentsNext, Transition to Work, Jobactive) as it provides a strong foundation for the pace, complexity, and people‑focused problem‑solving required. We also welcome applicants with strong transferable skills from recruitment, community services, sales, or other people‑centred environments.

Key Responsibilities

- Manage a caseload of participants and build strong, professional relationships
- Conduct assessments and develop tailored Job Plans
- Identify barriers, goals, and career preferences using structured tools
- Deliver 1:1 coaching, group workshops, and referrals to specialist services
- Source vacancies through cold‑calling, reverse marketing, and employer engagement
- Support employers through recruitment, onboarding, and retention
- Provide post‑placement and in‑work support to participants and employers
- Monitor attendance and mutual obligations, applying compliance requirements where appropriate
- Maintain accurate, compliant records in ESS Web and meet contractual KPIs

About You





You will thrive in this role if you are resilient, organized, and confident working with people from all walks of life. You balance empathy with accountability and can adapt your communication style to suit different situations.

- Strong customer service experience (face‑to‑face ideal)
- Confidence having professional and sometimes challenging conversations
- Administration and compliance experience within a regulated environment
- Experience working to KPIs or performance targets
- High digital literacy and strong attention to detail
- Ability to manage competing priorities and work autonomously
- A genuine interest in helping people achieve meaningful change

Benefits

- 14 weeks paid parental leave after 6 months
- $500 My Benefits voucher referral bonus
- 3 paid Christmas close‑down days
- Buy or cash out extra annual leave + 17.5% leave loading
- Pro‑rated long service leave after 7 years
- Salary packaging available (non‑PBI)
- Career development & study support
- Travel, retail, entertainment and health insurance discounts
- Employee Assistance Program (includes Nurse on Call)

The MEGT Commitment

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups.

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📌 Employment Consultant (Melbourne)
🏢 MEGT (Australia
📍 Melbourne