Kapsch Group is looking for an experienced Service Delivery Team Lead to oversee the VIC Services & Maintenance portfolio. This role is pivotal in ensuring operational performance, customer satisfaction, and continuous improvement.
The successful applicant will manage contract performance, build solid relationships with clients, and ensure compliance with ITIL practices. The position offers a hybrid work environment with opportunities for professional development and unique employee benefits.
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📌 Service Delivery Team Lead – 24/7 IT/OT Operations (Melbourne)
🏢 Kapsch Group
📍 Melbourne
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