This is a permanent part‑time position located at Shellharbour. The role will be offered at 29 hours per week for the first six months, with hours reducing to 25 hours per week thereafter.

You will be the first contact for consumers and visitors both face to face and over the phone. You’ll provide exceptional customer service while ensuring a smooth and efficient operation at each service. We deliver a range of programs to the local community including mental health counselling, family counselling and allied health services.

Benefits & Perks

- A positive work culture by offering flexible work arrangements that support your wellbeing
- Ongoing professional development and supervision
- Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
- GPH Staff Conference
- Employer paid parental leave on top of the government PPL Scheme
- Free and confidential Employee Assistance Program

Skills & Experience

- Relevant qualifications in administration and or a combination of relevant training and experience in a similar role
- Robust organisational skills including the ability to prioritise work, manage multiple tasks and competing priorities and meet deadlines
- Strong verbal and written communication skills, with proven experience in delivering high-quality customer service in a front‑of‑house or consumer‑facing role




- Ability to engage effectively and respectfully with a wide diversity of people, including those experiencing mental health difficulties or distress

About Headspace

headspace provides support to young people aged 12‑25 experiencing mild to moderate or emerging mental health issues. The multidisciplinary team at headspace Shellharbour work to improve health, social, vocational and educational outcomes for young people.

Grand Pacific Health is the lead agency of headspace Shellharbour. We are a not-for-profit, primary health care organisation providing locally-tailored, high quality physical and mental health services across NSW and the ACT.

Interested?

Applications close: 1 August 2026. Shortlisting may begin prior to the closing date.

For more information contact: Simone Finnigan, Quality Administration Coordinator on 4220 7676 or

Visit www.gph.org.au/employment to download the Position Description and Employee Benefits Guide, then click Apply to submit your application. Please ensure your application addresses the selection criteria in the Position Description.

We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.

#J-18808-Ljbffr

📌 Administration Officer- Shellharbour (City of Shellharbour)
🏢 Grand Pacific Health
📍 City of Shellharbour