Inbound Call Center Specialist - Multichannel (Australia)

Inbound Call Center Specialist - Multichannel (Australia)

03 Aug
|
Daikin
|
Australia

03 Aug

Daikin

Australia

Daikin Australia is seeking a Contact Centre Representative to manage high-volume inbound calls across email, web, and phone channels. The role includes shift options and a six-month onsite training period to develop skills and product knowledge.

Responsibilities include handling queries, resolving issues with empathy, updating records, and meeting KPIs such as first-contact resolution and customer satisfaction. Team-oriented teamwork and continuous improvement are emphasized.

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📌 Inbound Call Center Specialist - Multichannel (Australia)
🏢 Daikin
📍 Australia

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