As a Store Manager, you’ll play a pivotal role in driving sales performance, leading daily operations and delivering exceptional customer experiences. You’ll inspire and develop your team, foster a positive store culture and ensure operational excellence across stock management, visual merchandising and compliance.

We’re looking for a confident retail leader with previous management experience, strong communication skills and a customer-first mindset. You’ll thrive in a fast-paced environment, lead by example and know how to motivate a team to achieve results while creating an engaging in-store experience.

In this role you will:

- Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
- Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
- Manage store administration tasks, including payroll, banking and roster preparation.
- Recruit, onboard and train team members while fostering a positive and supportive team culture.
- Handle customer enquiries and resolve complaints in a professional and timely manner
- Ensure compliance with company policies and procedures to support smooth store operations.





What we offer:

- Healthy work-life balance with a rotating full time roster, including a 3-day weekend each fortnight and no Sunday shifts.
- Hourly rate with penalties for late nights, weekends and public holiday shifts.
- 50% team member discount off Sussan Group brands | Sportsgirl, Sussan & Suzanne Grae.
- Comprehensive online learning and in-store training with your Business Manager.
- Access to Management Development Programs and career progression opportunities across The Sussan Group.
- Wellness Leave - 2 additional paid days of leave per year to focus on your health and wellbeing.
- Opportunity to earn monthly and seasonal bonuses.
- Discounted private health insurance through Medibank Private.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

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📌 Retail Store Manager - North Lakes, QLD
🏢 Sportsgirl
📍 North Lakes