Package: $ 94,720- $104,553 + 12% Super (Grade 10 of the SMRC Salary System )

Position Description: Quality Compliance Officer Water Wastewater

Applications close: 11:59pm Sunday, 9th August 2026

About the Role

- Provide a high standard of customer service support to both internal (Council) and external (public) stakeholders through all communication mediums available at Snowy Monaro Regional Council (telephone, email, verbal and letter)
- Review all aspects of water supply and water & wastewater service delivery compliance with the Local Government Act, Water Management Act, Workplace Protection Act, WH&S; Act, Public Health Act and associated Regulations, Codes, Licences and Environmental Authorisations including all annual water and wastewater license returns
- Annual procedural review and submission of legislated documents and reports including but not limited to the following: o Drinking Water Quality Management Plan o Pollution Incident Reporting Management Plans o Local Water Utilities Annual Performance reporting data o (SMRC) WH&S; system as it applies to W&WW; Operations
- Develop, implement and review water and wastewater quality monitoring programs
- Monitoring of water quality complaints as they arise, providing summary information for management and technical information to customer service staff
- Collaborate, develop and implement procedures and advice (including training) in relation to water and wastewater specific acts, regulations and WH&S; documentation with the Coordinator WWW Operations
- Develop, optimise and review procedures for water supply and W&WW; service delivery to adapt to changing circumstances




- Prepare internal quality assessments to review trends, identify issues and propose corrective actions to maintain compliance
- Set up quality systems and processes to ensure data is managed, readily accessible and can be used for reporting and strategic decisions
- Conduct regular inspections and audits including developing actions plans to address any non-conformances by the Water & Wastewater Operations team’s performance against EPA license conditions , A.D.W.G. and WH&S; Policies & procedures. Assist in the monthly/annual reporting of state & federal Government funding bodies
- Assist (SMRC) WH&S; Coordinator in matters relating to W&WW;
- Contribute to development of water and wastewater public education programs

About You

To be successful in this role you will have:

- Degree in a relevant science, applied science or engineering discipline or equivalent relative work experience that can be associated with the position requirements
- Knowledge of Australian Drinking Water Guidelines, and Environmental Legislation
- Knowledge of drinking water and wastewater systems and associated monitoring programs
- Demonstrated experience in technical report writing and data analysis with ability to interpret analytical results




- Demonstrated experience in relevant Windows and Microsoft Office products
- Well-developed database management skills
- Excellent customer service philosophy and experience allowing the position to deal effectively with a diverse range of stakeholders and situations
- Well-developed interpersonal and written communication skills
- Ability and willingness to undertake training in software or other specific W&WW; deliverable competencies required for the position
- Excellent time management skills and ability to work to strict deadlines
- Ability and ongoing commitment to work as directed by Supervisor, according to Council’s prescribed practices and Code of Conduct, with or without supervision
- Current Driving License Class C, ongoing employment is conditional on maintaining this license

Desirable criteria

- Familiarity in local government corporate software solutions, including mapping software
- Experience in Water supply and Water & Wastewater Service delivery requirements
- Well-developed Safety, Environmental & Quality management principles including analysis and reporting

At Snowy Monaro Regional Council, we are committed to providing EEO and embracing diversity. We are an inclusive workforce which reflects the unique region, community, and customers we serve. In addition to providing an encouraging and positive environment, Council is a smoke free work environment.

Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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📌 Compliance Officer Water Wastewater (Cooma)
🏢 Snowy Monaro Regional Council
📍 Cooma