Looking for meaningful work where you can achieve your career and financial goals?

Employment Coach could be right for you!

Workskil Australia is a leading employment services provider supporting people of all backgrounds to obtain suitable employment or education opportunities. We strive to overcome non‑vocational barriers such as education, employment, housing, health and inclusion, that impact their ability to pursue such opportunities. We're seeking a motivated individual who thrives on helping others.

This position is being offered on a full time, ongoing basis and will be based at our Fremantle site.

You’ll be supported by a team of coaches, mentors and counsellors. Together, we can make a positive change in the lives of others. We have multiple roles available.

Kickstart your career with Workskil Australia. We’ll provide comprehensive training, and help you achieve a Certificate IV in Community Services or Youth Work after successfully completing probation.

Key Responsibilities

Employment Coach is a dynamic and rewarding position. You will play a key role in assisting our customers to set and achieve their goals while meeting the contractual requirements of an employment service provider.

Your day-to-day can include the following:

- Assisting diverse customers in overcoming personal and professional challenges
- Delivering coaching to improve employability skills, confidence and career planning
- Preparing quality resumes, cover letters and supporting the job application process
- Finding suitable employment opportunities for customers and advocating on their behalf




- Referring customers to internal and external support for housing, mental health and financial counselling
- Providing additional mentoring and support during the first six months of employment
- Documenting customer information and progress accurately within Workskil Australia and Government systems

About You

You’ll be a great fit for the team if you have a passion and drive for helping others. You will be self‑motivated, inclusive and open‑minded, and willing to listen and support without judgement. Additionally, you will be able to demonstrate the following:

- Excellent communication and interpersonal skills
- Working independently and as part of a team
- Ability to achieve individual targets and work to clearly defined KPIs
- Strong administration skills and IT literacy, including data entry, Word, Excel and Outlook
- Attention to detail and ability to work under pressure
- Meeting a minimum typing speed of 30 words per minute

Applicants with previous experience in employment services will be highly regarded.

Benefits

We provide a wealth of benefits that reward and acknowledge staff for their ongoing commitments.

- Competitive salaries that exceed expectations of a not‑for‑profit and registered charity




- Full‑time staff enjoy a day off each fortnight while accruing full‑time wages, superannuation, and leave entitlements
- Salary packaging to increase take‑home pay by making a portion of your salary tax‑free while maintaining full superannuation contributions
- Paid parental leave for either parent for 6 weeks, with up to 12 months of leave available

Salary Packaging

Increase your take‑home pay by making a portion of your salary tax‑free while maintaining full superannuation contributions.

Leadership Training

We work to develop aspiring leaders and prepare them for future leadership positions within the organisation.

About Workskil Australia

Workskil Australia is a national not‑for‑profit employment services provider and registered charity committed to building better lives. For over 40 years, we've helped individuals find work and achieve sustained financial and social self‑reliance. Today, we employ more than 780 staff across 50+ locations, and our commitment to improving lives is stronger than ever.

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a protected environment for children and young people in the delivery of these services.

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📌 Customer Service Roles (Fremantle)
🏢 Workskil
📍 Fremantle