Overview

About Stride We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention. Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey. We invite you to join us to make a difference as we stride forward.

About Our Partnership Stride, in partnership with Wellways and Clarity Health Care, will soon be opening the Western NSW Medicare Mental Health Centre with locations in Dubbo and Bathurst. The Medicare Mental Health Centres are part of Australia’s reform of mental health and wellbeing services. The centre is funded by Western NSW Primary Health Network through the Australian Government’s PHN Program and provides a free, safe and welcoming space to access mental health advice, supports and services. Walk-ins are welcome; services are confidential and no appointment or referral is required.

About The Service The services in Dubbo and Bathurst are funded by the Australian Government to provide a streamlined approach to support better mental health and social wellbeing. The service is tailored to the needs of the regional NSW community and combines peer-led recovery with clinical support. The Medicare Mental Health Centre offers a safe, welcoming setting for people experiencing psychological distress and provides access to trained mental health professionals within the community outside a clinical setting, as an alternative to presenting to the Emergency Department for low-risk individuals.

On Offer

- Based in Dubbo, NSW
- Permanent,



full-time opportunity, Monday to Friday 11:00am – 7:00pm
- Excellent Base Salary plus Super
- Salary packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Leave loading at 17.5%
- Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
- One paid wellbeing leave day per year
- Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
- Paid parental leave support
- Excellent training & career development

Role Overview

- Act as the central point of communication and provide a superior level of secretarial and reception services to people 18+, and support clinical and management staff
- Medical reception duties including taking incoming calls and directing callers to the appropriate staff
- Appointment scheduling and maintenance of client records
- General office duties including opening and distribution of mail, typing, scanning, filing and archiving
- Assist in closing and securing the building at the end of the day
- General housekeeping to ensure a clean and safe environment for staff and clients

Requirements

- Excellent administration, time management,



and organisational skills with attention to detail (a certificate in Health Administration, Medical Practice Assisting, Business - Medical Administration, Medical Reception, or similar would be an asset)
- Well-developed customer service skills
- Knowledge of the mental health/not-for-profit sector with the ability to liaise with diverse stakeholders
- Demonstrated communication, interpersonal, problem-solving and organisational skills
- Proven record of working as part of a multi-disciplinary team
- Previous Medical Reception experience is advantageous
- Proficient IT skills, including Microsoft Office and CRM applications
- Ability to learn new medical software
- Must be eligible to apply/currently hold a WWCC
- Must hold or be willing to apply for NDIS worker screening clearance

Stride is committed to safeguarding children and vulnerable people. All applicants must undergo required screening processes prior to appointment. Stride is an inclusive workplace and we encourage applications from diverse backgrounds, including people with lived experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now

To apply, complete the online application form and attach a copy of your CV and a cover letter outlining your suitability for the role. Applications will be viewed and actioned upon receipt, with a final closing date of 31 July 2026 . For any queries, please email

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📌 Medical Receptionist (Dubbo)
🏢 Stride Mental Health
📍 Dubbo