Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We are a well‑respected, not‑for‑profit organization that has been serving society’s most vulnerable for over 170 years. Every purchase made in our Op Shops funds vital programs that support people experiencing hardship, while creating welcoming spaces where customers, volunteers and the local community feel valued, connected and supported.

Position Overview

As the Shop Assistant at our Leura Op Shop, you will help create an enjoyable and memorable shopping experience by delivering outstanding customer service, maintaining an attractive store presentation and supporting our volunteer team. You will contribute to the smooth day‑to‑day operation of the shop while ensuring a protected, welcoming and inclusive environment for customers, volunteers and the wider Blue Mountains community.

Responsibilities

- Deliver exceptional customer service and create a welcoming experience for every customer.
- Support, encourage and provide day‑to‑day guidance to volunteers while fostering a positive team culture.
- Assist with merchandising, stock presentation and maintaining an attractive, well‑organised retail environment.
- Process sales, complete shop administration and ensure cash handling procedures are followed accurately.
- Maintain a safe, clean and organised workplace while actively promoting Anglicare’s mission, vision and values.

What you’ll bring





- Previous retail or customer service experience.
- Excellent communication and interpersonal skills.
- A genuine passion for helping people and serving your community.
- Ability to build positive relationships with customers, volunteers and colleagues.
- Current Working With Children Check (or willingness to obtain).

Preferred Qualifications

- Experience in visual merchandising or retail presentation.
- Experience supporting or supervising volunteers.
- Cash handling and point‑of‑sale experience.
- A passion for sustainable retail, recycled fashion and giving pre‑owned items a new purpose.
- Flexibility to assist with additional duties as required.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people who make it happen. You will work in a secure, stable environment with a strong, well‑established organisation that values learning, professional development and a supportive, inclusive culture.

Benefits

- Market-competitive salary packaging.
- Ongoing learning and professional development opportunities.
- Employee Assistance Program.
- Fitness Passport.
- Exclusive discounts through our employee benefits program.

Equal Employment Opportunity Statement

Anglicare is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date

July 31, 2026

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📌 Shop Assistant (Blue Mountains City Council)
🏢 Anglicare
📍 Blue Mountains City Council