Service Advisor (12-Month Fixed-Term Contract) Northpoint•Adelaide, South Australia, Australia
Service Advisor (12-Month Full Time Fixed-Term Contract)
Location: Prospect
At Northpoint Toyota, we pride ourselves on delivering exceptional customer service and creating rewarding careers for our people. We have an exciting chance for an experienced or aspiring Service Advisor to join our Prospect dealership on a 12-month fixed-term contract.
This is an excellent opportunity for someone looking to further their career with one of South Australia's most respected automotive dealerships. Whether you're seeking valuable dealership experience or your next career move, you'll be joining a supportive team committed to delivering an outstanding customer experience.
Why Join Northpoint Toyota?
We believe in investing in our people and providing a rewarding and supportive workplace. As part of our team, you'll enjoy:
- A supportive and professional work environment where teamwork and collaboration are valued.
- Ongoing training and development to help you succeed in your role.
- The opportunity to work with one of Australia's most trusted automotive brands.
- Exclusive staff discounts on vehicle servicing, parts and accessories.
- Access to Sci-Perks, our employee benefits platform featuring retail discounts, rewards and wellbeing resources.
- Reward and recognition programs that celebrate outstanding performance.
- Company social events and a welcoming team culture.
About the Role
As a Service Advisor, you'll be the first point of contact for our valued customers, ensuring they receive an exceptional experience from arrival through to vehicle collection.
Working closely with our workshop team, you'll coordinate bookings, provide service recommendations,
communicate repair updates and ensure every customer leaves with confidence in the service they've received.
Key Responsibilities
- Welcome customers and accurately assess their servicing requirements.
- Coordinate service bookings and prepare estimates and invoices.
- Liaise between customers and technicians to ensure clear communication throughout the repair process.
- Recommend and promote additional maintenance and repair services where appropriate.
- Maintain accurate records and ensure all administrative tasks are completed efficiently.
- Deliver exceptional customer service that reflects Northpoint Toyota's high standards.
About You
- Previous experience as a Service Advisor or in a similar automotive customer service role is highly regarded.
- An excellent communicator with a passion for providing outstanding customer service.
- Able to manage multiple priorities in a fast-paced environment.
- A sound understanding of vehicle servicing and repairs.
- Positive, reliable and a strong team player.
- Holds a current driver's licence, with the ability to drive manual vehicles.
Why Northpoint Toyota?
Northpoint Toyota is a proudly family-owned business employing more than 200 people across metropolitan Adelaide. We are committed to developing our people, recognising success and creating a workplace where everyone has the opportunity to thrive.
This 12-month fixed-term contract offers the chance to become part of a successful dealership, gain valuable experience and make a meaningful contribution within a supportive team environment.
Please note: Applicants must have unrestricted working rights in Australia. If you currently hold a visa, please include your visa status in your application. Only shortlisted applicants will be contacted.