Senior Client Care & After-Sales Lead (City of Boroondara)

Senior Client Care & After-Sales Lead (City of Boroondara)

03 Aug
|
Cullen Jewellery
|
City of Boroondara

03 Aug

Cullen Jewellery

City of Boroondara

Cullen Jewellery in Melbourne, Victoria, is seeking a Client Care Manager to lead after-sales excellence and a top‑tier service culture.

You will manage a team of after-sales consultants, drive continuous improvement, and ensure accurate, empathetic client outcomes across fault remakes, repairs, insurance support, and tax invoices.

Collaboration with the Head of Retail Performance and Head of Supply Chain & Product will support improvements and reporting on showroom experiences and client issues.

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📌 Senior Client Care & After-Sales Lead (City of Boroondara)
🏢 Cullen Jewellery
📍 City of Boroondara

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