ABOUT THE ROLE

We're looking for a Senior Digital Project Manager, with agency experience, who takes full ownership of their projects and their clients.

You're proactive, calm under pressure, and energised by ambitious, creative and technical work. You know how to build trust with clients, keep complex projects moving, and bring the right people in at the right time.

You'll work within a collaborative team of Project Managers, delivering digital solutions across a diverse client portfolio from company websites and eCommerce stores to web and mobile applications, software portals, and full digital transformations.

ABOUT JTB STUDIOS

JTB Studios is an independent digital development, design, and performance marketing agency based in Collingwood, Melbourne. With over 20 years of experience, we partner with ambitious businesses to harness technology and rethink what's possible.

We also invest genuinely in our people and offer competitive working conditions. (Yes, there are office dogs!)

WHAT WE OFFER

- Hybrid working: 3 days from home, 2 days at Creative Cubes, Collingwood
- A great team culture with an active social committee
- Ambitious projects with well-known clients across diverse industries
- An agency that genuinely invests in your growth
- Competitive salary, based on experience

WHAT YOU'LL BE ACCOUNTABLE FOR

Project planning & Documentation:

Create clear project plans, timelines, and milestones from kick-off through to launch and maintain clear documentation of decisions and outcomes throughout the project.

Project Coordination and Alignment:

Coordinate multidisciplinary teams across strategy, design, development, and delivery to ensure everyone is aligned and working towards the same goal. Always.

Project Governance:





Serve as the primary point of contact for clients. Build trust, manage expectations, and communicate with clarity throughout every project.

Schedule and Progress Management:

Monitor timelines, track progress, and keep projects moving. Identify risks early and solve problems before they escalte.

Scope and Risk Management:

Own scope, change requests, and project financials. Keep projects on track commercially and report on financial performance with confidence.

WHAT YOU'LL NEED

Experience:

- 6-10+ years of digital project management within an agency environment
- Proven delivery of multiple concurrent projects valued at $250K–$1M+
- Experience across website builds, mobile apps, portals, eCommerce, and digital marketing
- Confident in Agile and Waterfall methodologies
- Strong client-facing and stakeholder management skills
- Experience managing scope, change requests, and project financials

Tools:

- Jira, Confluence, Smartsheets
- Google Suite (Sheets, Docs)

Nice to have:

- Prince2, PMBOK, Protected, LeSS, or Scrum certification
- Technical knowledge in web development

WHO YOU ARE

- Passionate about delivery with a track record of exceptional client results
- Solutions-oriented. You seek out problems and revel in finding the fix
- An outstanding communicator, written and verbal
- Highly organised with superior time management skills
- A critical thinker and strategic problem solver
- Confident managing risk, change, and scope with commercial awareness
- Someone who loves the process of creating and delivering ambitious digital work

HOW TO APPLY

Hit apply, or reach out to Jeremy directly at

Once shortlisted, you will receive a copy of the detailed position description.

Australian-based applicants only. No recruiters, please.

#J-18808-Ljbffr

📌 SENIOR DIGITAL PROJECT MANAGER (Melbourne)
🏢 JTB Studios
📍 Melbourne