Public Transport Authority in Perth is seeking an experienced ITSM qualified to drive Change, Major Incident, Problem and Configuration Management and to improve ITSM processes across the organisation.
You will partner with technical teams and leaders, provide guidance, and ensure reliable, customer-focused IT services while balancing strategic improvements with daily operations. Occasional after-hours work and regional travel are involved.
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📌 ITSM Process Coordinator: Drive Service Excellence (Perth)
🏢 Public Transport Authority
📍 Perth
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