The Client Support Coordinator role is a full‑time, highly organised and proactive position within the Client Partnerships team. The Coordinator supports the sales team by ensuring seamless campaign delivery, accurate administration, and exceptional client service.

Key Responsibilities

- Process client orders and media bookings with accuracy and efficiency.
- Coordinate media schedules across print, digital, and audio platforms.
- Maintain organised documentation and up‑to‑date CRM records, including client contact details and sales activities.
- Upload and manage contract documentation in internal systems (e.g., AdPoint).
- Support digital campaign set‑up and monitor performance in collaboration with Ad Operations.
- Communicate creative specifications and deadlines to clients, and follow up on outstanding materials to meet campaign timelines.
- Prepare and deliver comprehensive post‑campaign reporting, including screenshots and tearsheets.
- Manage client correspondence regarding schedules, materials, approvals, and campaign progress.
- Liaise with internal departments to ensure smooth delivery and alignment across teams.
- Contribute to process improvement initiatives that enhance efficiency and the client experience.

Qualifications

- Experienced in providing administrative support, ideally within a media, sales, or client‑focused environment.
- Client‑oriented, professional, and responsive in managing requests and communications.




- Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
- Comfortable working with CRM systems (Salesforce experience is advantageous) and internal booking platforms.
- Proficient in generating reports, managing spreadsheets, and preparing client‑ready documents.
- A solid communicator and collaborative team player with a keen attention to detail.

Benefits

- Access to publications and products from across the News Corp family.
- Exclusive offers across a range of products and services that deliver genuine cost savings and benefits.
- Health & wellbeing support, including advice, support and facilities for healthy minds and bodies (including an onsite gym at Adelaide, Brisbane & Sydney offices).
- Time off – parental leave, birthday leave, volunteer leave, career break and compassionate leave.
- Financial wellbeing support – help making the most of your money.
- Initiatives and programmes that support wellbeing and professional growth (tailored development opportunities, leadership programs, etc.).
- Giving back – volunteer opportunities and company‑organised charity drives.
- Workplace inclusion and facilities – employee‑resource groups, accessibility to multi‑faith quiet rooms & parents’ rooms.

We are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability or gender identity. Applicants of diverse backgrounds are encouraged to apply. We are committed to ensuring an accessible and supportive recruitment process.

#J-18808-Ljbffr

📌 Client Support Coordinator (New South Wales)
🏢 Storyful
📍 New South Wales