Administration Officer - Primary Health Care (Reliever)

Posted: 31/07/2026

Closing Date: 17/08/2026

Job Type: Casual

Location: Browns Plains

Job Category: Community Services and Development,Health, Medical & Pharmaceutical

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

You can access the full Position Description by visiting our website under "Join Our Team".

Administration Officer – Primary Health Careisa dynamic role. Itis the first point of contactcommunityhavewith the medical clinics. The roleis subject tothe duties ofwelcoming clients,providing phonebooking Hubservicesandclinic Administration Officer – Primary Health Careisrequired tobe solution based,ensure patient flow is conducted with minimal interruptions by effectively using time management skills, informative communication skills whileobservingthe overall demeanour of the patients in waiting.

DutiesPhone Booking Hub

- Ensure patient flow is effective through clinic calendars.




- Display professional phone manner.

General Administration

- Ensureappropriate handlingof GP referrals and correspondence.
- Ensure patient flow is effective through clinic calendars.
- Display skilled phone manner.
- Ensure administration recalls are actioned daily.

Welcome Duties

- Actively engage with clients as they enter the clinic,monitorclinic flow,queries, and support the clients that are waiting.

AND

- Maintainpositiverelationships with community organisations, hospitals, and other stakeholders.
- Foster a culture of continuous improvement.
- Ensure effective implementation and maintenance of ATSICHS Policy and procedures in line with AGPAL Accreditation Standards.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and support Primary Health Care team that will help you grow personally and professionally.

- Hourly pay rate of $33.74per hour.
- Additional 25% Casual loading +12% Super.
- Casualposition.
- Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation.

COVID-19 Requirement

Immunisation history showing you have receivedtwo doses of a Covid -19 vaccine is encouraged.

Desired Skills and ExperienceRequired

- Identify as Aboriginal or Torres Strait Islander.
- Certificate III Business Administration (or equivalent).
- Previousexperience working in an administration and /or service coordination role.
- Ability to work as part of a multi-disciplinary team and understand the cycle of care patient system.
- Willingness and ability to work across all ATSICHS Primary Health Clinic locations to meet operational requirements.
- National Police Certificate.
- Evidence of Work Rights.
- Driving License.

Additional Requirements

- Previousexperience working with an electronic Patient Management System such asMMEx.
- Experience working within an Aboriginal and Torres Strait Islander community health service.
- Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise.

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📌 Administration Officer - Primary Health Care (Reliever) (Australia)
🏢 Aboriginal & Torres Strait Islander Community Heal
📍 Australia