Problem Manager: Root-Cause Leader for Tech Ops (City of Ryde)

Problem Manager: Root-Cause Leader for Tech Ops (City of Ryde)

03 Aug
|
Optus
|
City of Ryde

03 Aug

Optus

City of Ryde

Optus is seeking a motivated and detail-oriented Problem Manager to join our Managed Service Operations team within Optus Enterprise & Business. You will coordinate problem identification, investigation and resolution across resolver teams and vendors, delivering root cause analysis and permanent fixes.

The role requires at least 3 years in Problem or Incident Management, knowledge of ITIL, robust stakeholder management, and the ability to report findings to stakeholders.

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📌 Problem Manager: Root-Cause Leader for Tech Ops (City of Ryde)
🏢 Optus
📍 City of Ryde

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