Therapy Coordinator

Join Early Start Australia as a Therapy Coordinator in our Canberra clinic to provide efficient coordination of therapy services for children and families.

Responsibilities

- Coordinate and optimise therapist schedules and client appointments
- Respond quickly to changes in availability and update our practice management system
- Conduct onboarding calls with families and support risk assessment processes
- Manage the administration task queue and delegate tasks effectively
- Oversee invoicing and service delivery summaries across NDIS, Medicare, and private funding
- Generate and maintain Therapy Support Plans
- Prepare accurate reports on caseloads, productivity, and client data

Qualifications

- Solid organisational skills and the ability to thrive in a fast‑paced, high‑volume environment
- Confident, empathetic communication with families and clinicians
- Ability to collaborate effectively with therapists, leadership, and external stakeholders
- Proficiency in phone, email, and PMS‑based communication




- Knowledge of the NDIS and experience in a therapy or healthcare setting (highly regarded)
- Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid

About the Employer

We’re a dedicated and passionate team of allied health professionals helping children and young people aged 0–16 to reach their full potential. Our multidisciplinary teams work closely with families to deliver personalised, evidence‑based support across communication, motor, cognitive and social development. We are a registered NDIS provider, and our clinics offer therapy under different funding models. As part of the APM Group, we offer the scale and stability of a global organisation, with the feel of a local team.

Early Start Australia places a high priority on the principles of respect, equity and diversity. As an employer of choice, we strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

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📌 Therapy Coordinator (Canberra)
🏢 Early Start Australia
📍 Canberra